The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Colonial Roots and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Colonial Roots believes that customer conduct violates applicable law or is harmful to the interests of Colonial Roots and its subsidiaries.



  • Privacy Policy

  • Colonial Roots use of personal information that you may submit to Colonial Roots through this Web site is governed by the Colonial Roots Privacy Policy.

    We never sell or lease your information to any third parties.

     



  • Shipping & Delivery

  • At this time, Colonial Roots ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Colonial Roots ships to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Colonial Roots ships to the Continental U.S. via UPS by default. The cost is $7.00 for the first item and $1.00 for each additional item unless otherwise specified in item description. Delivery to P.O. Boxes and locations outside the continental U.S. are shipped via U.S. Postal Service. Please call or email us to obtain the rates for shipping outside the continental U.S. 1-800-576-8608 or customerservice@colonialroots.com.



  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Colonial Roots is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    Please call for quote on delivery options and delivery charges to international locations. 1-800-576-8608.



  • Return Policy

  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Colonial Roots reserves the right to change its payment procedures at any time without prior notice to you.

    You may return defective merchandise for replacement but no returns will be refunded for any reason. unless pre-authorized by the owner, Ed Wright. For more information, call 800-576-8608.



  • Store Hours

  • Our Hours are 10 AM to 5 PM Mon through Sat. (Eastern U.S. Time).

    We are closed Thanksgiving Thursday and Friday, Closing at 1 PM on Christmas Eve (December 24th), and Closed Christmas Day (December 25th), New Year's Day (January 1st), and Independence Day (July 4th).